Latest Troubleshooting Methods to Fix Epson Printer Error
Epson printers are among the best in the world. These printers are the standard in printing quality. They are unsurpassed in performance and durability, which is something that very few brands can match. Customers have had to deal with problems even though Epson is a top-quality brand. The error code 0x97 is one of the most common errors encountered by Epson printers. This issue can be solved, but you’ll need to follow a step-by-step process.
What is an Epson error code 0x97?
First, we must understand what a 0x97 error is. Users who have used their printer for a prolonged time are most likely to experience this problem. This error is often not visible and can cause serious damage to your printer’s fundamental functions. It disrupts the signal that turns on and off your printer simultaneously. This problem will prevent you from printing any further. Now is the time to put on your troubleshooter gloves and find a solution.
This error can be seen on the LED screen of your printer and occurs while you are printing. It causes your printer to stop printing unexpectedly. This error is most common on the Epson WF-3640 model.
What are causes of the Epson error 0x97 Issue?
This code is a warning that the printer’s internal hardware may be having problems. This can happen due to a malfunction in the motherboard or any other internal component. This error is often caused by internal problems within your printer. Try these troubleshooting techniques before you send your printer to the repair shop.
Disconnection between your printer and computer
You can disconnect the entire system from any PC or laptop to which it is connected. This will allow you to cancel any print tasks and remove all paper jams, including ink cartridges, from the printer. You should also remove all power attachments from your printer. These include power cords, cable wires, and USB cords. If you find any ink traces, use a tissue to clean them up.
Next, press and hold down the power button for 1 minute. Next, plug in everything you have previously disconnected. The cable that connects your laptop to the computer must be connected. Also, you will need to reinstall the ink cartridges you have removed. These steps should be followed carefully. Turn on the printer by pressing the power button. Next, run a test print. If the problem persists, then proceed to the next step.
Reset Your Epson Printer
If this doesn’t work, you can try to reset your printer. The second method is similar to the first. You will need to disconnect all cables from your printer. Let your printer rest for five minutes before proceeding. Hold the power button on the printer for one minute, then release the button to reconnect everything. This may require an additional pair of hands. Hold the power button for one more minute, then release. After the printer has been reset, connecting it to your PC will show it as a brand new device. It will then have its drivers reinstalled. When your computer asks you to install drivers for this printer, click on Install and then allow it.
To verify that the problem is solved, you can run another test print. If the problem continues, you might need to try the next method.
Clean the Printer Head
To fix the error 0x97, you can check if the print head is blocked. The best way to fix this problem is to thoroughly clean the printhead.
First, remove each ink cartridge from the print head one at a time. Place each ink cartridge on top of a piece of clean paper towel. Next, remove the printhead from the printer.
Next, use a damp cloth and warm water to clean the bottom of your print head. Continue cleaning the nozzle until no more black ink is visible on the fabric.
Then, let the print head sit in warm water for ten minutes. Use only warm water. Place a clean towel on the base. Let the print headrest over it while it soaks. Remove the print head from the bowl. Use a dry, lint-free cloth to wipe away any moisture and water.
Place the print head on top of a piece of paper towel, and let it air dry for 15 minutes. Next, place the print head in its original position and then reinstall the cartridges into the appropriate slots. Check to see if any changes have occurred.
If you are still having trouble, Epson customer service can help. They might be able to provide more information on how to resolve the issue.